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How to call Avianca Airlines Cartagena?

If you have made the reservation of your flight ticket months in advance and now want to make some changes or add a member to your booking. In that case, people often need clarification if they are not a frequent flying experience. Well, they don’t need to worry if the reservation of their flight ticket is made with Avianca Airlines as they will get the option to call the airline from any corner of the world. Supposedly they want to connect with the airline from Cartagena. In that case, they can call Avianca Airlines Cartagena Telephone and ask for the best help and assistance. The customer service number 1-(800)-284-2622 is on the airline's official website. 

How to connect with Avianca Airlines customer service Cartagena over the phone?

People usually try to connect with the customer service representative of the airlines over a call from Cartagena or any other place. The steps that need to be followed to connect with the customer service representative are mentioned here for you as follows:

  • Dial customer service number 1-(800)-284-2622; once connected, they have to hear and follow the auto-generated call menu. 
  • Press 1 to proceed with the flight reservation. 
  • Press 2 to cancel your flight ticket. 
  • Press 3 to initiate the process of change in your existing reservation. 
  • Press 4 if you have any general queries
  • Press 9 to request to connect with the customer service representative. 
  • Once the IVR process is complete, there will be a hold time before the customer service agent will connect with you to provide you with better assistance. 

The passengers get 24*7 assistance when they try to connect with the agent over Avianca Airlines Cartagena Contact Telephone Number. Or they can also opt for other ways to get assistance if the hold time on call keeps on exceeding. 

How to request a callback from Avianca Airlines?

The passenger can also request a callback by choosing the correct IVR, or they can also fill out the contact form. The steps that need to be followed to request a callback from the agent are mentioned below for you.  

  • Get onto the official website of the airline and look for the ‘information and help’ option. 
  • A drop-down menu will appear on your screen, in which you have to choose the ‘Help Center’ option. 
  • Once you get onto the help page, look for the option of contest form, and select the option that appears in front of you. 
  • Support if you want to make a general inquiry before departure. In that case, choose the option of before the flight. 
  • In the next few steps, you need to select the subheadings, and once it’s done, a contact form will appear on your screen. 
  • Make sure you mention your complete details along with the phone number or email address. 
  • You also need to submit the reservation details along with a short description of the query that you are facing. 
  • Once the form is complete, do a quick check before the final submission of your form. 
  • It will take up to 24 hours for you to hear back from the airline's customer service representative. 

The agents also have the option to comment, complain, or post their queries on the official social media account of the airline.