Cheapinair Blog

How to call Avianca from Medellín(MDE)?

Avianca is the largest airline in Colombia that provides passengers with the best assistance. They aim to provide the passengers traveling with them with the best service and assistance. As they service the people internationally, that is why they give the best service to the people on an individual basis. Suppose the passengers need to connect with the customer service agent of the airline from Medellin. They can dial the Avianca Medellín Telephone Number 60-4-444-3434 and connect with the representative to get the best and quick help. 

Does Avianca Airlines have 24-hour customer service in Medellín?

The passengers traveling with Avianca Airlines may or may not get 24-hour assistance as the airlines have customer service numbers for different departments, countries, and regions. Therefore, the passengers who wish to connect with the agent from Medellin may get 24-hour assistance to connect with the customer service number internationally. Still, it might differ as per the department from which you want the agent to assist you.

Which is the Best Time To Call Avianca in Medellín?

Travelers are advised to connect with the customer service team either early in the morning or in post midnight. This rule applies when people get the 24 hours assistance over call. If the call line has any specific working hours sorted for them, in that case, they are advisable to connect with the customer support representative either at the start of the call line or before the call line goes off. 

How to connect Avianca customer service Medellín By phone?

The steps needed to connect with the customer service team from Medellin over Avianca Telephone and get the best assistance are mentioned here.

  • Dial the customer service number 60-4-444-3434, and once you have connected, you need to follow the IVR process. 
  • Follow the IVR process to identify your issue and choose the option accordingly. 
  • Press 1 to initiate the process of reservation. 
  • Press 2 to initiate the cancellation process. 
  • Press 3 to make the necessary changes to your flight. 
  • Press 4 to request special assistance.
  • Press 5 to get the refund of your canceled ticket. 
  • Press 9 to connect with the customer service team of the airline. 
  • Once the IVR process is complete, there will be a short hold, after which the customer service agent of the airline will connect with you. 

What is the process for connecting with Avianca over live chat?

The live chat process is the next best alternative to connect with the customer service agent of the airline. The steps that need to be followed over chat are explained below:

  • Visit the official website of the airline
  • Once you enter the airline's official website, search and select the 'contact us' option. 
  • Click the 'Contact us' option to search and select the live chat. 
  • Click on the live chat icon to follow the auto-generated chat process and choose the option that closely resembles their issue. 
  • Once it's done, there will be a short hold, after which the customer service agent will connect with you over chat to provide the necessary assistance. 
  • At the end of the conversation, you will get a feedback form on your screen to submit your experience with the airline over chat.