Air China Airlines

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Welcome to China Airline

Your Gateway to the World

Experience the excellence of air travel with China Airlines, Taiwan's premier international carrier. We are dedicated to offering a superior flying experience with world-class service, comfort, and convenience on every journey. From the time one onboards the China Airline services he/she will be duly served with the best interest of the fliers.

Know the China Airlines fliers' best interest

China Airlines, founded in December 1959, is Taiwan’s flagship carrier and one of the largest airlines in Asia. Our mission is to connect you to the world with a blend of traditional hospitality and modern efficiency. With a fleet of over 100 aircraft, China Airline offers an extensive network of destinations across Asia, Europe, North America, and Oceania.

The Detailed In-Service for the Passengers

Comfortable Travel: Our fleet features the latest aircraft equipped with state-of-the-art technology and amenities to ensure a comfortable journey. Enjoy spacious seating, advanced in-flight entertainment, and premium dining options. Whether you’re traveling in Economy, Premium Economy, or Business Class, we cater to your comfort needs.

Award-Winning In-Flight Experience: China Airlines is renowned for its high standards of service and hospitality. Our award-winning in-flight experience includes a selection of Taiwanese and international cuisine, a diverse entertainment system, and attentive service from our dedicated cabin crew.

Frequent Flyer Program: Join the China Airlines Dynasty Flyer Program to enjoy exclusive benefits and rewards. Accumulate miles on every flight and redeem them for free tickets, upgrades, and other exciting rewards. Membership levels include Dynasty Flyer, Dynasty Flyer Gold, and Dynasty Flyer Platinum, each offering additional perks and privileges.

Cargo Services: Our reliable cargo services ensure that your goods are transported safely and efficiently across the globe. With a comprehensive range of options, including express and specialized cargo services, we meet the diverse needs of businesses and individuals.

What are the Destinations China Airlines Serves?

China Airlines connects you to major cities worldwide, including:

Asia: Tokyo, Seoul, Bangkok, Shanghai, Hong Kong

Europe: London, Paris, Frankfurt, Amsterdam

North America: Los Angeles, New York, San Francisco, Vancouver

Oceania: Sydney, Auckland

Whether you’re traveling for business or leisure, our extensive network ensures that your destination is within reach.

Cancelation Policy

If you need to refund your ticket, a refund fee may apply based on your ticket's terms. For tickets purchased directly from the China Airlines website, Call Center, downtown ticketing office, or airport ticketing counter, please apply through the Refund Tickets process. If your ticket was bought through a travel agent, please contact them directly for a refund.

Note that some ticket types may only allow a refund for unused taxes based on the ticket rules.

Please ensure that tickets are used in the sequence of the itinerary. If you need to use your ticket, contact your travel agency or China Airlines/AE branch office through your original booking channel to rearrange your itinerary and reissue the ticket. Be aware that change fees and fare differences may apply according to your ticket’s conditions.

You can cancel selected flight segments for all passengers through this portal up to 3 hours before the flight's departure time, regardless of the booking channel. If any passenger has already completed online check-in, ensure to cancel the online check-in before proceeding with the booking cancellation via this portal.

Online Cancelation Policy is not available for the following conditions; please contact your travel agency or China Airlines/AE branch office based on your original booking channel:

  • Partial cancellations for individual passengers
  • Group bookings
  • Reservations involving flights on different carriers
  • Cancellations that cannot be processed online due to technical issues or other reasons

Refund Policy

For tickets purchased through a travel agency, please contact the travel agency directly for refund requests. Online refunds are available for tickets bought from the China Airlines website/APP or at branch office ticketing counters.

If passengers do not cancel their reservations at least 3 hours before the flight's departure and fail to board, please reach out to our branch offices to request a refund.

If a refund is due after deducting the value of the used portions, refund fees, No Show fees, and Booking Service Charges, we will process the refund to the original credit card within 7 working days. The actual receipt date of the refund depends on the processing times of the card-issuing bank.

According to Refund Policy for tickets purchased through the China Airlines website and traveling to/from the USA or from Korea, a full refund without service charges will be granted if the refund request is made within 24 hours of the ticket purchase and if the reservation was made at least one week before the flight’s scheduled departure.

For partially flown or reissued tickets, the fare for unused sectors will be recalculated based on the portions used. If no value remains on the ticket, only the unused tax will be refunded, with the refund service charge and No Show fee waived. Processing times may vary, so please consult the notice provided by each branch office.

For tickets purchased with miles or cash, the fare, taxes, and any mileage still valid on the refund date will be refunded.The fee and taxes for the remaining segments of partially used tickets will be reimbursed like miles that have not been deducted will not be returned.

Baggage Policy

To protect your baggage and its contents during transport, we recommend using durable suitcases. Please attach identification tags or labels with your address and phone number to your baggage to help us locate it if it gets lost.

To safeguard your belongings and prevent loss, damage, or delay, China Airlines advises against packing fragile items, perishable goods, or valuable personal effects in your checked baggage.

For passengers carrying electronic devices with lithium batteries in their checked baggage, please ensure the following:

Protection: Take measures to protect the device from damage and prevent accidental activation. This can be done by wrapping it in cloth or other cushioning material or placing it in a rigid container.

Power Off: Ensure the device is completely turned off, not just in standby, sleep, or hibernation mode.

Note: As per Baggage Policy, Spare or loose lithium batteries not installed in equipment, including power banks, must not be packed in checked baggage. They should be carried in your carry-on baggage with appropriate measures to prevent damage and accidental activation.

To avoid injuries to handling staff, your checked baggage must not exceed 32 kg (70 lb) per piece, especially for flights to and from Australia, New Zealand, South Africa, Sri Lanka, UAE, and Europe, as per local safety regulations. If your baggage exceeds this weight, you will be asked to repack it. For special items exceeding 32 kg per piece, please contact China Airlines Reservations at least 48 hours before your flight for prior approval.

If you are connecting to or from another carrier or traveling on code-shared flights operated by other airlines, the free baggage allowance may vary. Please refer to the Interline Baggage Rules for specific details.

Terms and Conditions

For passengers with tickets issued for an itinerary that includes a transfer in Taiwan (but not a stopover), your baggage will be checked through to your final destination, and you will not have the option to claim it during the layover. If you plan to enter Taiwan during your layover, please pack any personal necessities in your carry-on baggage for your convenience.

These conditions apply to tickets booked with CI/AE flight numbers or when CI/AE operates the longest sector of an interline journey.

For CI/AE code-shared flights operated by other airlines, baggage policies may vary. Special fare types (e.g., Labor/Student/Seaman) or promotional tickets that include additional free baggage allowances are subject to the specific ticket information.

Liability for checked baggage is based on the free baggage allowance specified in your ticket.

Baggage Size Information:

Economy, Premium Economy, and Business Class: The sum of each bag's three measurements cannot be more than 62 inches (158 cm).

Any checked baggage (excluding pets, instruments, or sporting equipment) will be considered oversized or overweight if it exceeds the limits specified in the free baggage allowance. Additional charges will apply for oversized or overweight baggage.

For information on transporting pets, instruments, or sporting equipment as checked baggage, please refer to the relevant sections on Special Baggage and Pets on this website.

Free Baggage Allowance for Children and Infants

Piece System: Infants, whether or not occupying a seat, are entitled to one piece of baggage with the same weight and dimension limits as adults in the corresponding travel class. The rules for oversized/overweight baggage and excess baggage rates are the same as those for adults. The baggage regulations for children and infants occupying a seat follow the same guidelines as for adults.

Weight System: For infants not occupying a seat, the allowance is 10 kg. The rules for oversized baggage and excess baggage rates are the same as for adults. Baggage regulations for children and infants occupying a seat follow the same guidelines as for adults. This applies to tickets issued by China Airlines or our codeshare partners with a free baggage allowance based on the weight system.

In addition to the free checked baggage allowance, you can check in either a collapsible stroller or a car seat free of charge, but not both.

Valuables and Important Personal Effects

China Airlines is not responsible for any loss, damage, or delay in the delivery of the following valuable and important personal effects if they are included in your checked baggage:

  • Paintings, artwork, antiques, money, securities, optical devices, timepieces, and natural fur products
  • Jewelry, precious metals/stones, silverware, collectibles, heirlooms, and other irreplaceable items
  • Photographic, audio, and video equipment, including related accessories; mobile phones and communication devices
  • Computer hardware/software, electronic components, and business equipment
  • Spirits, keys, medications, drugs, and orthotics (surgical supports)
  • Manuscripts, blueprints, photographs, publications, negotiable papers, and business/personal documents
  • Business samples and commercial goods
  • Passports and other identification documents
  • Other similar valuables or commercial items
  • Please ensure that these items are carried in your hand luggage or with you in the cabin to avoid any risk of loss or damage.

Some Must Visit Places of China

The Great Wall of China: This stretch of the Great Wall, which is connected to Gubeikou to the east and Juyongguan to the west, has long served as the military center for defending the capital. Mountains surround the Great Wall and have a 98% greening rate and a stunning landscape. Also, counted as ‘one’ of the Seven Wonders of the World - it has jaw-dropping view.

Hong Kong DisneyLand: Make a reservation on the official website to receive special benefits! Discover seven kingdoms packed witDisneylandh beauty, excitement, and Disney characters: Adventureland, Grizzly Gulch, Mystic Point, Toy Story Land, Fantasyland, Tomorrowland, and Main Street, U.S.A. Step inside a magnificent kingdom inspired by fantasies of fairy tales.

Victoria Peak: The Peak Tower and the Peak Tram, the oldest means of public transportation in the city, are the top tourist attractions in Hong Kong. Do mark it down in your list.

The Bund: This area of Shanghai's harbor is defined along the Huang Pu River, and it is home to lovely neoclassical structures as well as a bustling waterfront promenade frequented by locals, visitors, and street vendors. From shopping to eating tasty cuisines-you gonna have the best time.

Star Ferry: The Star Ferry's ferry crossings over Victoria Harbour are highly regarded as vital tourist routes and a significant component of the commuter system connecting Kowloon and Hong Kong Island. The boat trip was listed as one of the 50 locations of a lifetime by National Geographic Traveler. Seeing a city in the boat - has no words to explain.

Tian Tan Buddha: Standing at 482 meters on Lantau Island at Muyu Peak, Hong Kong, is Tian Tan Buddha, the highest outdoor seated bronze Buddha in the world. One of the most well-known tourist destinations in Hong Kong, the Buddha was constructed in 12 years by Po Lin Monastery.

Yu Garden: A classical garden with structures in the manner of the era. Pan Yunduan, a government officer, designed the garden for his family in 1577. Anyone who is seeking serene yet a culturally rich lifetime experience for the photographers and naturaliss.

Forbidden City: The Palace Museum Built in the 15th century, this massive palace complex spans 250 acres and has over 9,000 rooms. It underwent substantial renovations and restorations in the 18th century during the Qing Dynasty. Visiting such historical places adds more to the tales to tell later to your friends.

Ocean Park: One of the most stunning theme parks on earth, and according to Forbes, the 7th most popular theme park worldwide, this homegrown attraction of China features cable cars, the iconic MarineLand, Amazing Asian Animals (which features giant pandas, red pandas, and Asian otters), and cutting-edge, top-notch amenities like Thrill Mountain, Aqua City, and Polar Adventure. There will be no dull moment for you to make the most of your trip to China.

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