Cheapinair Blog

How to call Avianca from Uruguay? 

Avianca Airlines is well-known for providing passengers with affordable flights along with excellent customer service assistance. They even wish to ensure that the passengers get the best assistance to make the reservation or even if they get stuck in the middle of the payment process. The airline has prescribed a list of customer service numbers for different countries to connect with the airline. Suppose you want to connect with the airlines from Uruguay. Then you need to do a little hunt on the airline's official website to find Avianca Airlines Uruguay Telephone Number+0039028699​8147. There will be a recorded process after which the agent gets connected to you to provide better assistance. The call assistance often feels personal, and the virtual communication makes you understand things better. 

How to connect with Avianca Airlines customer service Uruguay by phone?

There are a few simple steps that need to be followed to proceed to connect with the customer service agent of the airline over call. To ease the process, a few steps are mentioned here for you as follows. 

  • Dial the customer service number +0039028699​8147, and once connected, you need to follow the steps mentioned below.
  • Press 1 to resolve any general query with the airline. 
  • Press 2 to initiate the reservation process. 
  • Press 3 to make the changes to your booking. 
  • Press 4 to proceed with the cancellation of your flight ticket. 
  • Press 5 to get a refund from the airline. 
  • Press 9 to connect with the representative. 
  • There will be a short hold before the agent connects with you to provide you with the necessary assistance. 

Note 

The hold time on call depends on the traffic faced by the airline on Avianca Airlines Uruguay Contact Number a the time you try to reach them. It is advisable to call the airline either early in the morning or moments before the call lines are about to end, as these are the non-peak hours. When you try to connect with the agent during non-peak hours, there will be no or very little hold. 

What Are The Steps To Connect With The Agent over live chat?

Live chat often makes things easier for people as they never have to face any hold time on chat. The assistance will be quick and on-screen. The steps needed to get hold of the agent over chat are elaborated below to ease the work for you.

  1. Visit the airline's official website, and once connected, you have to look for the 'contact us' option. 
  2. Once you get onto the contact page, you have to search and select the 'Live Chat' icon. 
  3. Click on the chat icon to follow the auto-generated chat process and identify the issue you are facing with your reservation. 
  4. Once the recorded chat process is complete, there will be a short waiting time before the customer service agent will connect with you to provide you with the necessary assistance.
  5. You may also get asked to submit feedback about your experience with the airline's representative over chat. 
  6. You can also loom for the airline's social media pages and post your query, comment, or complaint on their page. The airline's agent will connect with you within 24 hours, counted from the time you post your complaint on their social media wall.